How to make people like you in 90 seconds or less.
Introduction An intriguing title for a book! This small book (less than 200 pages) is written by Nicholas Boothman. It covers a pretty broad range of topics. From my perspective, the book did a decent job of bringing body language, communication skills, and behavior together. It covers a lot of ground with everyday examples. One of the acronyms that is fascinating is KFC. Know what you want, Find out what you are getting, Change what you do until you get what you want. The key is the "K" know what you want. Once you know what you want, you can direct your attitude, synchronize appropriately, communicate effectively by using the preferred senses. Attitude The book focuses on achieving rapport when it does not come naturally. Boothman calls his technique "Rapport by Design". In this technique, you the reader, will assume the characteristics of the person you are engaged with temporarily,"The key to establish rapport with strangers is to become like them". He...